CUSTOMER EXPERIENCE

CXFS Connect 2022

4.40/5Total Reviews
2

CUSTOMER EXPERIENCE

CXFS Connect 2022

About CXFS Connect 2022

When and Where

Event date

Dec 07 - 09, 2022

Organized by

Worldwide Business Research USA LLC

Event type

Event fees

Free

Event location

United States

Event Snapshot

Event Overall Score: 4.4

Likelihood to Recommend

4.5

Networking

Content Quality

4.5

Learning Value

4.5

Value for Money

Recent Reviews

Alison Wolfe

Executive Director

4.03 / 5

"Great experience, and I would attend another one! "

Connecting with people who have walked a similar CX path and insights from vendors and experts.

Eric Powell

Sr. Director, Partnerships

4.92 / 5

"I thought the event was well constructed & the topics were interesting. "

The speakers were very accessible and open to questions from the crowd. Everything stayed on track and was well coordinated.

Reviews

Average Rating by Group

Total Reviews
2

Eric PowellIn Person | attendee

Sr. Director, Partnerships, Bestow

4.92/5

Review Source

I thought the event was well constructed & the topics were interesting.

What did you like best about the event?

The speakers were very accessible and open to questions from the crowd. Everything stayed on track and was well coordinated.

What could the organizers do to improve the event?

Do a few more intermittent, structured breakouts. I know we did one initially, but it would be nice for folks who showed up late.

Did you have a favourite speaker or session? Please tell us below

I liked Kaushal from SVB

Overall experience

5.00/5

Value for money

5.00/5

Networking opportunities

5.00/5

Usefulness of participating vendors/sponsors

5.00/5

Session(s)

5.00/5

Amount of new information learned

5.00/5

Overall In Person Experience

Event destination

5.00/5

Event venue

5.00/5

Food and beverages at event

4.00/5

Helpfulness of event staff

5.00/5

Likely to Recommend

Very Likely

Eventible is a neutral platform, unaffiliated with organizers or partners. Reviews reflect attendees' personal opinions.

20th Dec '22

Alison WolfeIn Person | attendee

Executive Director, Morgan Stanley

4.03/5

Review Source

Great experience, and I would attend another one!

What did you like best about the event?

Connecting with people who have walked a similar CX path and insights from vendors and experts.

What could the organizers do to improve the event?

The windowless rooms were pretty dreadful when it was 75 and sunny outside. "Beach parties" felt sort of silly and more flexibility around meeting venues would have made a big difference. Also, the hotel was horribly old-school and really needed to be updated!

Did you have a favourite speaker or session? Please tell us below

Ironically, Oklahoma basketball CX leader was the best

Overall experience

4.00/5

Value for money

5.00/5

Networking opportunities

5.00/5

Usefulness of participating vendors/sponsors

4.00/5

Session(s)

4.00/5

Amount of new information learned

4.00/5

Overall In Person Experience

Event destination

4.00/5

Event venue

2.00/5

Food and beverages at event

4.00/5

Helpfulness of event staff

5.00/5

Likely to Recommend

Very Likely

Eventible is a neutral platform, unaffiliated with organizers or partners. Reviews reflect attendees' personal opinions.

22nd Dec '22

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